Since the past few months, Facebook’s WhatsApp was in the news for the decision they had made for not supporting specific older versions of iPhones & Android phones. Guess the time has eventually arrived when the messaging platform has decided to roll out the decision it took last year. It was reported yesterday that WhatsApp has decided to end their support to these older versions of mobile devices. For the Android users version of 2.3.7 & older & for the iPhone users version, 8 & older will no longer get the support of the chat service.
This decision that has been finally taken now was already announced last year & the messaging platform had also given plentiful time to users to upgrade their phone’s versions. WhatsApp had already stopped its support to Windows Phone users recently. And, now all the users who had yet not upgraded their device’s versions or did not back up or export chats are likely to lose their chat data.
Still, there is a chance for all those affected users to back up their chats following the steps given below:
- After opening the app, select the three dots at the top right corner of the screen.
- Upon selecting the three dots, press on “Settings” & then select “Chats” option.
- Upon selecting the chat option, press on the “Chat Backup” option.
- Select the “Backup” button & the backup starts.
Following the above steps will help you create a backup of your chat data on either your Apple’s iCloud or Android’s Google Drive, which will help you import your data to your new smartphone easily & receive all your previous chats.
In order to restore all your chat data, you can follow the below steps:
- First, you need to set up WhatsApp in your new phone by entering your mobile number & verifying the same with an OTP given.
- After that, put in your display name & press “Next”.
- A screen appears where WhatsApp searches for your linked account to prepare for a backup & after finding the same, it will ask you to restore it.
- Click on “Yes” & the app will start downloading the data & restore the same on your new device.
The messaging app is still suggesting users of the older versions to upgrade their devices to iOS 9 or later &Android 4.0.3 or later on their official website.