Days of mobile portability process from 15 days have been reduced down directly to just 5 working days as per news announced by TRAI (Telecom Regulatory Authority of India). Mobile portability will now become easier as TRAI announced that the process would be completed within up to 5 working days as per new rules as against the initial 15-day process. The new guidelines came in to effect from Monday, December 16.
If subscribers are not satisfied with their current mobile operator & want to keep their mobile number the same, then they can easily change or port from their existing mobile operator to some other. This process previously took 15 days to complete the process; however, now it will only take up to 5 working days.
For a subscriber to port their number to a different mobile operator, they will require Unique Porting Code (UPC). And, to generate the UPC, they need to SMS the word “PORT” then space & then the ten-digit mobile number that needs to be ported, to 1900. They will receive the UPC through SMS & will be valid for 4 days for all LSAs (Licensed Service Area). For J&K, Assam & North East LSAs it will be valid for 30 days. After heading to the customer service centre of the mobile operator they want their number to port to, they need to fill the Customer Acquisition Form (CAF) & Porting form, also submit their KYC documents & make the payment. After this, users will receive a message confirming the request with other details as well.
Also as per the new guidelines, it will only take 3 working days to port to another operator in the same circle or LSA & in case of porting to another LSA it will take up to 5 working days. For J&K, Assam & other NorthEast areas it will take 15 working days.
TRAI also says that at the date of porting there will be a disruption of around 4 hours at night & the charges are Rs.6.46 for each porting request.
If users in case want to discontinue the porting, they can only withdraw the request within 24 hours of submitting the porting request by sending an SMS “CANCEL” followed by space & then the ten-digit number of the number that was to be ported to 1900.